Chimes Estate

Terms and Conditions

General Terms and Conditions

  1. Chimes Estate is a registered business with an ABN of 92 338 304 476
  2. Material from this site cannot be reproduced without the written permission of the site manager who can be contacted as follows:
    Tel: +61412 550 995 or by Email: mail@chimesestate.com.au
  3. All wine is dispatched under our liquor license no: 6180114760.
  4. It is illegal for Chimes Estate to sell alcohol to anyone under 18 years of age. By confirming payment details in the shopping area of this website for any alcohol products, you are ratifying that that you are 18 years of age or older.
  5. Unless otherwise specified all produce has been generated from our Margaret River Vineyard, Citrus and Olive Grove
  6. From time to time vintages on sale are subject to change but we will advise customers by email or by telephone if this occurs before dispatching any stock. Customers have the option to confirm, cancel or modify their order.
  7. Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. If you are unhappy with the quality of your purchase, feel it was wrongly described or are different to the product ordered, we are happy to provide a credit, a full refund or replacement providing that we are informed immediately of the problem. Customers can only request a refund within 14 days of purchase.

Payment and Price

  1. All of our prices are in Australian Dollars (AUD) and includes GST (Goods and Services Tax) as of the 20th January 2010.
  2. Our prices are subject to variation - the price payable for the goods is the price applicable on the date we confirm your order unless otherwise agreed.
  3. Prices are regularly reviewed and updated on the website. If you believe you can purchase a comparable product elsewhere then please contact us and we will see if we can provide a more competitive price.
  4. The quoted price does not include any delivery and handling fee for each order.
  5. The total amount payable is the price for each of the goods, together with the applicable delivery and handling fee.
  6. There is no obligation for Chimes Estate to sell the goods until your order is accepted and payment has been received. Orders cannot be cancelled once accepted, unless agreed otherwise.

Customer Service Policies

  1. Chimes Estate is committed to providing exceptional customer service and quality products. We endeavour to ensure that all products listed on our website are currently available and that pricing is true and correct.
  2. Standard delivery times are within 7 days.
  3. If an ordered item is not available we will contact you with 2 days to arrange an agreeable alternative item, a backorder or a full refund.

Risk and Title

  1. Risk and ownership of the goods passes to you upon delivery of the goods to the Delivery Address.

Website content

  1. This site supports secured sockets layer (SSL) based transactions from a browser to the level of 128 bit or greater.
  2. Copyright for all that appears on this website is, except where noted to the contrary, the property of Chimes Estate and must not be reproduced, in whole or in part, except as permitted under the Copyright Act 1968 (Cth) or other applicable laws, or for any purpose expressly permitted by us.
  3. We cannot warrant that any information or file obtained from or through this website is free from computer viruses or other faults or defects. 
  4. We are not liable to you for any loss or damage in relation to any such virus, fault or defect.
  5. You agree that the entire risk arising out of installation, downloading, use of such remains with you.
  6. You also waive any and all claims that you may have against us in relation to your use of this website.

Limitation of Liability

  1. Nothing in the arrangement between you and us (the Contract) is to be interpreted as excluding, restricting or modifying any condition or warranty, or right or liability implied by any applicable legislation into the arrangement between us and you, if such action would be void or prohibited by the legislation.
  2. To the extent that we breach any condition or warranty implied in the arrangement between us and you and which cannot be excluded or modified, Chimes Estate’s liability is limited to, either: (a) replacement of the goods or supply of equivalent goods; (b) payment of the cost of replacing the goods or acquiring equivalent goods. Subject to the foregoing, we are not liable to you (or to any third party claiming through you) for any loss, liability, damage, expense or cost whatsoever including indirect or consequential loss or damage, loss of profits or business opportunity, and damage to equipment or property (“Loss”) caused by any act or omission of Chimes Estate, its employees or agents, and whether based on negligence or other otherwise.

Amendments

  1. We may add to, delete, or otherwise change any of the terms of this Contract. We will notify you of any substantial changes to these terms & conditions. Your use of our services after notice will constitute your deemed acceptance of such changes.

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